Http://inconsumercomplaints.com/complaints/hsbc-credit-card-c303342.html
It is matter of great regret that HSBC Credit Card & TATA-AIG are charging unlawfully Rs 3906.00 in place of Rs 99 only for r a cancelled policy from TATA-AIG.
Cancelled TATA-AIG Policy No-OOHC3000007690.
Please note that I did cancel the above mentioned policy within 3 to 4 days of its inception. As per Tata-Aig, only Rs 99/- should be levied on me.
But unfortunately they have charged the total policy amount the cancelled amount as follows:
In statement (12 Sept to 11 Oct 09)
1 October &&&&& Rs 317.25
In statement (12 Oct to 11 Nov 09)
&&&&&&&- Rs 3489.75
Actual Expenses made by me:
17 Oct 09 Kopal Comp- &&&&&Rs 1000/-
20 Oct, Old Tata-aig policy&&&--Rs 358/-
31 Oct 09 Amber &&&--Rs 2294/-
2 Nov Amber &&&&&&&&Rs 469/-
Total Amount&&Rs 4121/-
If you will add Rs 99/- for cancellation charge of the tata-aig policy, it should come out Rs 4220/- only.
But they charged me once again extra Rs 3489.75 for the same above mentioned cancelled Tata-Aig policy.
As a result of their wrong entries, you billed me Rs 7702.79&- (Rs 4220/- (the valid Amt) Rs 3489.75 (the wrong & unjustified amt for the cancelled tata-aig policy) - Rs 6 . 96 (excess Amt paid for Oct 09))
This is shows their lack of concern for the customer & ways of exploiting the poor customers.
Despite I called repeatedly HSBC & Tata-Aig no body is sorting out the problem.
Complaint Reference No (HSBC)- 171120092063
Complaint Reference No (TATA-AIG)- 886968694.
So I request you kindly sort out the issue & direct them to reverse the wrong entries if they really believe in Fair & honesty in business.
My Name- Simadri Kumar Sahoo
HSBC CARD No- 4476 9299 9296 8369
Mobile No-9938906411
Note- Even if I PAID Rs 4220/- which is the valid amt for the last statement, HSBC have charged interest rate in December 09 statement., which is nothing but exploitation of a poor customer.
In nutshell they have charged me (Rs 317.25 Rs 99/- Rs 3489.75) for the cancelled Tata-Aig policy –OOHC3000007690.
Request to kindly help me to sort out the issue as the matter as it is pending for the last 2 months.
Regards
Simadri Kumar Sahoo
9938906411
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