My credit Card No.4384599997220297. I am sorry, eventhough I am regular customer for the last four years, I am always being troubled from your end by seding statements where falty & illegal charges are levied. Recently I did make cash payment in full against your intimation received recently just after lapse of two days only. As my father passed away & I had to rush to my village I had made a request to your customer care center to permit me to do the payment with in two to three days aftr the dead line, for which I got the assurance. After my return promptly made the payment as promised. But surprisingly I found the late payment charges & shocked. I tried to contact customer care center, but I could not get them on line in spite of my best efforts. Now I request you to rectify the statement by withdrawing the late payment chages & oblige.
-S.R.Meena
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