I am using HSBC Credit 4476-xxxx-xxxx-5564 since May while providing the Credit Card it was clearly told to me that the primary and add on card is completely free for life time and I will not have to pay any annual charges.
In Oct I made complete payment of total outstanding due with me and there onwards there is nothing due from my end and even next month I received zero balance statement from HSBC. From there onwards I haven't made any transaction using HSBC Card.
Suddenly in the first week of Jan HSBC sent me a statement with Annual Fees for primary and add-on card. I immediately informed them and asked to cancel the credit card immediately. But the bank in reply saying that the charges are mandatory and needs to be paid before cancellation of card. That means HSBC is fooling its customer this way. Please Guide..
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