Hi,
I am having HSBC Gold credit card. since last 4-5 days, I am getting calls from some collection agency of HSBC from Gurgaon location from the no. 0124-4826000 regarding my outstanding payment. Every time, I am giving them information about payment that payment would make before 26th-June-10 to all different guy on phone. even after that they just keep calling me atleast 10 times everyday. Once I have given the information or commitment, they should not call me everyday so many times. My HSBC payment due date is 26-June-10. Today, It is happened that one male guy called me up from same agency and I told him that I already given time line for payment made then why you guys calling me atleast 10 times in a day everyday. Then, that guy started speaking in so unprofessional language and harsh language, that I hardly beard it. I warn him as well not to speak in such language but he doesn't stop speaking. I contacted HSBC Customer Care, so they given me some head office contact no. of collection Agencies for such complaints. I contacted there then that lady asked me to contact Customer Care to register complaint for such case. I asked that guy's name while he was speaking in harsh language, he disconnected the call without telling me his full name and agency name.
Finally HSBC customer care not registering the complaint against this and the Office of Collection agencies might not take any action.
Request you, please arrange to initiate some action against these guys.
Thanks,
Yatendra Kumar
Mob-9958843666
DOB- 01-Sep-80
Credit Card no. 4384 5999 9453 1407
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