Dear Sir,
I have been using HSBC credit card for the last 7 years.
Recently I have made my payment on 22.07.2011 on their drop box at pallavaram
cheque dated 25.07.2011.
My credit card due date is 30.07.2011.
They have taken my cheque from the drop box, without seeing the cheque date they have put the cheque on 22.07.2011 itself into their A/c.
Since the cheque date is on 25.07.2011 the cheque got returned.
For that they have claiming cheque return charges from my pocket.
Is this my fault. When I am Enquiring the customer care people, they are insisting
me to pay this charges.
Please help me how to resolve this issue, can i launch a complaint in consumer
court regarding this.
0 comments