HSBC GOLD CARD
Excess due after payments

HSBC GOLD CREDIT CARD – 4384 5999 1420 2469

In two installments the out standing amount of Rs.22610.95 which is includes my annual fee for my credit card and additional credit card. I called HSBC customer service in month of April and asked to close my card. They told me you can pay 19890/- so that card will be closed and remaining annual fee will get closed. I paid that money on two installments. I called customer service again about the status and requested to send closing letter of my credit card but they told me will not give any letter and ensured me in the call you will not get any problem in future. But after 10 months I got letter from HSBC about non-payment of due that too 3500/- is jumped into 10959.92. As per discussion with customer care department the bank have not made the balance amount as zero. Instead they are sending statements demanding an amount and rectify the “Write off” status from CIBIL report. Kindly close the account as per the agreement. And intimate the same to me urgently.

Thanks,

Manikandan S