I had a credit card (master card) from HSBC. Its limit was 60000.By mistake once it can crossed the limit (Rs 61000).
From the customer point of view
1) They should never allow overlimit.
2) Even if they allow, there is a huge fine (Rs 550 each month)
3) Fine does not end for one month. It again continues for the next month also which is not correct.
4) On this end, I have canceled the card and decided to not to pay the fine amount.
5) This also leads to kind of mental torture.
I ask to seek compensation from the back regardign this and stop minting money from the customer like this
My details:
Ramesh Hegde
#82, F1 Kubera Enclaves, 2nd cross, Bhuvaneshwari nagar, Hebbal Bangalore-560024
Ph: 23623343/9449192102
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