Head
Credit Card Divison
HSBC Ltd
Sir
This is with ref to said Credit card number. I have been regular customer and loyal in making payment. My last bill amount was Rs 9, 000 I and paid but now executives are calling old contact number and creaing problem for those who are not related to this issue.
I will not run away from payment 300-400 late fee but it was wave off by one of executives when I requested during April but your document did not reflected it.
So i am paying cost of it. Un necessary calls...
I have written many times and requested to not call on 0522-2446984 for any issues related to HSBC.
Today Mr. Vipin Kumar from HSBC New Delhi called above number and I am sorry to say HSBC is not making a note of this.
Pls. ensure no call happen to said phone number. It was old contact number and no more in use by me.
I have clarified many time to HSBC guys to send me old bills for verification os records, statement.
In case you can not arrange statement, pls. do not call. There is no point in making call and not providing any proof of what is being said..
Hope co operation is solicited.
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Best regards,
Madhukar Tripathi
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