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HSBC
Credit card

PROBLEM ARRISED OUT OF CREDIT CARD

MY NAME IS SUKHADA MANJREKAR,

I have been harresed by HSBC for last 3 years without any fault of mine. I have been insiting them to look into the matter in several ways like letters, telephone, visiting office premises etc but they have ignored it.

In the year 2009 Mr Paresh P Gadade, Manager, from people soft agency had visited our place along with a laptop and examine the account and told us that there are no dues to be paid by you and will be sending us a nil statement within a couple of week but did not keep his word

I have sent a letter to HSBC dated 11.09.2010 and a copy was sent to BCSBI and RBI to which HSBC has responded to my letter vide the letter dated 24.09.2010 stating that they will be investigating the issue but did not bothered to look into it.

Without investigating the issues they have dragged me to LOK NYALAYA COURT.I attened the court for justice and was forced to pay Rs 75, 000 which I disagreed and was ordered by HONOURALBLE JUDGE to contact HSBC bank. I have noticed that all the representatives of HSBC were present in LOK NYALAYA COURT

I have recieved a threathening letter dated 28.10.2010 by HSBC aloong with their statement stating that the amount Rs 1, 84, 532 has to be paid or otherwise we may restart harressing you in all ways after going through their statement I soughted out that there are no dues to be paid by me vide my letter dated 1.12.2010 and thereafter they sent me a settlement letter dated 22.12.2010 that the amount will be reversedwith no further dues payable by you.

With reference to their letter dated 22.12.2010 I responded through my letter dated 24.12.2010 to pay me a compensation for harrasing me wothout any fault of mine.

I recieved a letter from Banking Ombudsman Scheme 2006 dated 25.01.2011 to send my complaint in a prescribed format. I have sent them all the documents discharge cards i.e is hospitilized etc in a prescribed format. I have mentioned that HSBC has dragged me to LOK NYALAYA COURT and was orderred by HON JUDGE to contact HSBC bank for the reason I disagreed to pay Rs 75, 000 but still I recieved a letter from BOS 2006 dated 28.01.2011 for banks comments and response and if you find that the resolution is not to your expectation then please point out.

After a couple of weeks I received a rejection letter from BOS 2006 dated 15.02.2011 under the clause 9 (3). There is no question of rejecting my complaint because I have already mentioned that they have dragged me to LOK NYALAYA COURT inspite of the case, the bank has reversed me the entire amount and sent me a nil statement. Here it shows that BOS 2006 is a corrupted body for the reason they state that the entire amount is reversed and updated CIBIL status as normal

BOS 2006 has first agreed vide the letter dated 28.01.2011 and responded positively and then all of sudden they reject my complaint.

I therefore request you to invovle BOS 2006 for corruption charges because of their injustice bankers are encouraged and they try to cheat customers unneccessary.

Please acknowledge to my complaint.

Contact no:9987923841

9987098339

022- 65240787


Company: HSBC

Country: India   State: Maharashtra   City: Mumbai City

Category: Business & Finance

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