ICICI Bank
Wrong Dues on Credit Card

Dear Sir,

I had paid my bill for ICICI credit card through my ICICI Netbanking one day before the due date. ICICI charged me penalty & late dues of 2000Rs just because the amount took 2 days to credit from their on portal. When I raised a complaint in their system, they gave me a discount of 50% stating that I should bear the rest. I raised the complaint again and there was no response from them. Since they did not respond, matter was in abeyance. But after six months they have raised the actual amount of zero to amount of 5300INR, which they forcibly deducted from my ICICI savings account with my prior consent.

I am helpless in this. Kindly help.

Regards,

Utsav