I HAVE TAKEN LOAN AGAINST CREDIT CARD ON 9TH AUG . AMOUNT RUPEES.98000/. AFTER THAT WE GOT THE EMI SCHEDULE FOR
Rs.3088 . EMI PAYMENT START ON 7TH SEPT . WE DEPOSIT MONTHLY EMI AMOUNT BEFORE THE DUE DATE . LAST EMI DATE ON
7/8 CURRENT YEAR BUT BECAUSE OF THEIR MISTAKE THE SAME EXTAND TO MORE EMI'S NOW .
THE CUSTOMER EXECUTIVE FROM ICICI BANK CREDIT CARD DIVISION CHANGE EMI DATES FIRST IT WAS 7TH OFF EVERY MONTH 2ND TIME THEY
HAVE CHANGE TO 25TH OFF EVERY MONTH 3RD THEY HAVE GIVEN THE NEW DATE 4TH 29TH OFF EVERY MONTH, BECAUSE OF THIS EVERY
TIME THEY HAVE CHARGE US LATE PAYMENT FEES PLUS INTEREST . MISTAKE DONE BY ICICI BANK CREDIT CARD DEPARTMENT, AS A
CUSTOMER WE SUFFER .
WE HAVE OTHER 2 TO 3 LOAN PAYMENT OFF SAME BANK BUT THOSE ARE CLEAR AND CLOSED SUCCESSFULLY Rs.9650/. / Rs.2250, /
Rs.3327/. BUT IN THIS CREDIT CARD LOAN PAYMENT THEY HAVE CHEATED US A LOT .
VERY POOR CUSTOMER SUPPORT BY ICICI BANK CREDIT CARD DEPARTMENT . NOW THEY ARE SAYING YOUR OUTSTANDING AMOUNT DUE Rs.
42262.54 . THE REAL AMOUNT SHOULD BE Rs.22783/. NOW THEY HAVE GIVEN US NEW DATE 2ND OFF EVERY MONTH AND THE AMOUNT
CHANGE EMI Rs. 4250/. THE SAME AMOUNT STARTED FROM NOV AGAIN THEY HAVE GIVING LATE PAYMENT CHARGE ON OUR CREDIT
STATEMENT, EVERY MONTH BEFORE DUE DATE WHICH WAS 2ND OFF EVERY MONTH TAKEN BY HAND DELIVERY PAYMENT COLLECTION GUY .
NOW ALLSO THEY CHARGE LATE PAYMENT FEES .
THE SAME FORWARDED TO ALL CONSUMER FORM TO RBI ICICI BANK HEAD OFFICE .
BECAUSE OF THIS PROBLEM I HAVE CLOSED DOWN MY ICICI BANK ACCOUNT (BORIVALI BRANCH) AND 2 OTHER ICICI BANK CREDIT CARD
STAND ALONE & ADDON CARD WITH CLEARD PAYMENT .
I AM A REGULAR EMI PAYING CUSTOMER SUFFER - VERY POOR SERVICE BY ICICI BANK CREDIT CARD DEPT, THEY CAN CHECK THEIR OWN
RECORD FROM 2001 MY ICICI ACCOUNT STAND WITHOUT ANY ISSUE .
STRONGLY RECOMMEND DONT GO FOR ICICI BANK CREDIT CARD...
BINDU GOGRI
CARD NO.9401270196711001
LOAN A/C NO.4634359
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