I am K. Suresh Kumar. I hold an ICICI bank credit card No - 4477 4743 0766 5003. This card I am holding since Apr 07 and I was using it properly and making the payment regularly. For the past one year, unfortunately I was not using this card because I was not in my home tome and the card was lying in my house.
Now when I took the card back and try to use, I was surprised to understand that my card is been cancelled due to no usage. I really dont understand what is this means. There was no communication at all given to me. Without any intimation to me, how can my card be blocked.
Before giving this card, I had undergone numerous verification calls and verification visit. Then why when comming to cancellation of the card, why not even a call made to the customer. I have a good payment track record in the card and I just cant accept the arugment since I was not using this card its blocked. This was not communicated to me neighter at the time of applying the card, nor at the time of blocking the card
I really wonder what kind of customer service is this
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