This is a serious complaint about ICICI bank credit card. I have made my payment regularly in my last statement total outstanding was 12, 964 and by mistake I made a payment of 12694.00 a difference of around 277 Rs. and ICICI has charged me an interest of 455/- and a service charge of 45/- Rs (on total outstanding). I really surprised by this and want to throw this card on the face of the customer support guy who rudely refused to say anything abot it. I really shocked by the behavior of ICICI bank. He was giving me the reference of a very very long very tiny written termns & conditions about the interest charges.
I REQUEST ALL THE ICICI BANK CARD HOLDERS PLEASE DON'T PAY BLINDLY YOUR BILLS AND ITS CASE OF CLEAR EXPLOITATION OF CUSTOMER WE SHOULD RAISE VOICE AGAINST SUCH PRACTICES. THEY HAVE THESE METHODS TO MAKE MONEY FROM HELPLESS CUSTOMERS.
I AM NOT GOING TO USE THIS CARD ANY MORE AND REQUEST ALL TO USE CARD OF BETTER AND HONEST BANK.
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