Dear All,
I am holding ICICI Bank credit card for past 4 years. In Feb I lost my credit card and I requested to block the card & reissue a new card.
Till today I have not received the new card, when I called the Call Center, they said Card undelivered due to some reason which I am not able to understand.
As I have not received the new card I was unable to make the payment due on time. I have received the credit card statement mentioned last 4 digits of the new card the late payment fees off course.
When I called your call center they said the new card will be issued only when you make the payment.
My query is, how should I make the payment when I have not received the card and I don’t remember the old card no.
I cannot make payment online or through cheque as /I don’t have the new card or the Card number.
Please help and get this matter sorted out ASAP.
Its too bad that a reputed private bank like ICICI BANK has such pathetic service. It is not the first time that this thing has happened.
Regards
Ashish Agarwal
3rd Floor, Gopal Bhavan,
Kapad Bazar, Mahim West
Mumbai – 400 016
91 9833 83 99 11
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