My Name is Parag haresh Shah, i was holding your credit card, the no. being - 4477 4637 9387 8006 .This credit card has been discontinued by you without my knowledge after paying the last dues amounting to Rs.1292, Bill dated july 29. This bill has been paid by cheque from Punjab and Maharashtra co-operative Bank, cheque no. being 936768.
This is is to inform you that inspite of discontinuing the card from your end i am still receiving innumerable bills and statements from your end and also letters for non-payment of dues of dates after discontiuing the card. One of the letters is dated April 8 Ref no.:cc/28-03/37876 which is asking me to pay an amount of 60, 876.76/-.
I would like to bring to your kind notice that there has been a mix up from your end as you have given the same card no. to another Parag R Shah and his address being: A 203 Vizapur Nagar, Damodar Wadi, Ashok Chawl, Kandivali (east), mumbai-400101, his contact no.: 9867227539 & 28847034. The opposite party is also aware of this mess up by you. when i had spoken in customer care regarding the dispatch of credit card i was been told that the card was dispatch on 24/07/ 2007 on the kandivali address. as per the cibil report i had opened the new credit card a/c no 4477 4637 9387 8006 on 24/06 but my credit card first statement was received on 02/08 . i also request you to kindly check my credit card statements from 02/08 to 29/07. for the credit history. It clearly seems that you have not done your job by changing necessary details due to which it has caused great inconvenience to me since the past year, nor have you'll bothered to acknowledge my calls given to your horrible customer care service. Here i am also giving you details of my calls made to you, one made on 5/3/08 at 4.51pm and 30/3/08 at 4.30pm. These are just details of the few calls i have made to you'll but yet after three year no action has been taken. as i am receiving calls from recovery agent for the balance amt due. i have also received letter for the card no 4477463793878014 & 9401270144108003 which are not even mine. If no correction is made immediately from your end then this e-mail to you and all the details of your mess up will also be revealed and printed to the newspapers as well. i have sue you in the consumer court complaint no 612/of 2009. Please do not ask me to patient anymore, just make necessary changes immediately. copies of all the document had been sent to mr aashish aggarwal your advocate, rl id 6579 icicibank andheri rl id 6580 by speed post on 12/06 to meenakshi icicibank banda kurla complex rlc 7316 on 19/10.but i havent received any reply till now from your end.
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