Dear Sir,
In the year 2007 or i m using Sbi bank Credit card. But after some months i lost my Sbi Credit card and i launch a complaint in customer care. That times my Outstanding 10k but in Credit card statement my usage shows 25000 thousand appx. i was call customer care and they settle my account of 15000 and i am ready for pay 15000 thousand.
Customer care executive send the executive at my office address, and executive collect the cheque of 15000 Rupees, because of any bank issue my cheque was bounce. again i provide one cheque to executive that time i told that executive i don’t have any balance in my account but the executive told me you just give me the post dated cheque, i gave him post dated cheque. and after the cheque date my salary was credited in my account.
again the same executive call me for new cheque and finally i was give him 15000 thousand cheque to that executive. he give me payment slip and the settlement Latter also.
But Last month i Received one latter from SBI bank in that letter they are showing my outstanding is 1, 50, 000 appx.
i am not received any call, any latter or no any contact between 2008 To May
Directly they are send me that letter.
i am not imagine i received this type of latter after 2 years..
i Forgot my all Card details., and i dont have the payment slip & settlement letter with me...
last two days i call customer care to clear my problem but no one call me and no one clear my problem.
Every time customer care executive told me our credit card department executive call you within 4 days. but last 10 days i am not received any call from Sbi Credit card department.
Please Help me on this matter as soon as possible, i don’t know what i Do and were i do. i really unhappy with SBI services.
Sandeep Y. Bhagat
9768469694
[email protected]
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