Irresponsible / Useless their processes!!
Hi,
I have been using ICICI Platinum credit card for last 5 years, In last 5 years their call center people have took my change of address request 4 times and yet the same old address all my correspondence has been delivering.
My previous address was in Mumbai and present address is in Bangalore. My present card validity is getting expired and requested for the new card.. In spite of so many reminders they have been delivering at Mumbai address..
Today again I have called up their call center and he said they have delivered at Mumbai address and now he cant do anything as the card is in transit,
ICICI people are highly irresponsible they keep on giving SR request and doing nothing... The problem is the customer like me where should I go??? as they dont have any center for complaints except call centers w/o any numbers, also you cant catch the same guy as call get divert to anybody for your next call.
I have been suffering from this problem and hope you people should not hence get away from ICICI credit card.
Rgds,
Pashupati
Mail Id: [email protected]
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