Sir, I am holding ICICI CREDIT CARD. Due to my regular and timely payment paying capacity they have awareded their most prestigeous card Identity infinty card. Last month they have delivered my statement to some other person Named Madhu (which i came to know after their call that they delivered to some Madhu) and this name does not exisit in my family. Since i did not receive statement in time i did not pay in time. You will agree on behalf of SMS and Email you can get the information but no body can make the payment without getting the physical statement. When i got my current statement i found the heavy late fee on my statement which is not justified. Please help me in this regard.
Best regards.
JAYANT RAJVANSHI
JAIPUR
09414067366
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