Hi,
This compaint is regarding the transactions happened to my credit card (No. 4477 4621 2021 7003). My name is Bangaru Reddy, currently located in Bangalore, and my contact number is 09739973277
Two ICICI Lombard policies assigned to me without my knowledge and the EMIs having been billed to my ICICI credit card number: 4477 4621 2021 7003.
When I contacted ICICI customer care they told me the transactions were executed on 13th January. They also said that they did not have my communication details as well and suggested me to contact ICICI Lombard Customer Care for the dispute. When I contacted ICICI Lombard, they also said that they do not have any details of me.
I have updated my email ID to ICICI recently to get my statements to inspect the transactions. After receiving the statements, to my shock, I noticed that, every month two EMIs were being paid in addition, in addition to that, interest for both the EMIs. I never received any communication either from ICICI Credit Cards or ICICI Lombard regarding these policies.
As a matter of fact, I requested ICICI to block my said ICICI Credit Card way back in 2008. I wonder they could you people enroll policies to consumers without informing them that too on a blocked card.
After communicating multiple times with ICICI Lombard, they informed that I was given the policy on 13th January and an address where I stayed in Mumbai between July and March mentioned in the policies. I left Mumbai in March. In addition to that the nominee details mentioned in the policies contain many incorrect details.
Please look into on urgent basis.
0 comments