ICICI Lombard General Insurance Co
Premimum not waived off after person expired

Dear Sir,

I Mrs. Prema Prakash, aged 56 yrs, purchased a ICICI Lombard General Insurance policy no. is 4034i/FPP/04957196/00/000 for my sister-in-law, who was aged 50 yrs on 23rd September. The premium was paid from my ICICI credit card and I received a soft copy of the Insurance policy through email.

My sister-in-law for whom I purchased this health insurance policy was not used during any of her hospitalisation, as ICICI Lomabard told that the Insurance can be used only after 1 year of purchase.

My sister-in-law expired on 8th February we informed the ICICI Lombard customer care of her death, but we are constantly put to mental tortue asking us to pay the premium even after her death. The insurance was of no use when my sister-in-law was hospitalised, everyday I get around 10-20 calls from ICICI Lombard asking us to pay the premium, they even give missed calls. We are going through a harassment which we are unable to bear. We are old couple and feeling helpless with these threatning calls.

Thanks and Regards

Prema Prakash

Phone: 91-9449015788

Email: [email protected]