I had applied for the credit card of HSBC with an assurance that it was a free card and there were no charges on it. However, it was charged with some TATA Aig policy. When I recived the bill, i refused to pay it and requested to cancel the card. Every time i was given assurance that it would be done and the policy cancelled. I was given a confirmation that the policy has been cancelled and the bill reduced to zero. Still, i have been charged with late fees and finance charges. The current bill that shows now is Rs 5502.
I would be applying for a loan in near future and dont want any problems in terms of my credibility. It is the fault of the company that has cheated me by using my card without my permission for payment of insurance in order to increase their sales.
I have already put mails to many officials of the bank in the concerned department but there was no response. The bill is still being generated. I have also provided them my phone number but no one responds back. please help.
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