Hi,
I have a life insurance policy (nbr 00595652) against which an amount of Rs. 6486 is being debited from my saving bank account number (00xxxxxx82) without my concern and intimation. Which is indeed a criminal act and not at all acceptable.
Though the plan and the amount debited for my premium policy is monthly based and speaking to the call centre people they argued that I have made an agreement on 21st December to debit the premium on annual basis. Hence a lump-some amount of Rs. 6486 had been debited from my account without my knowledge. The data updated by the concerned person didn’t cross check what amount should be deducted for the respective policy. As my monthly premium deducted is Rs. 610 and if at all a yearly premium needs to be deducted it doesn’t come to Rs. 6486.
After much digging into the matter it was found that Ms. Sharma from Koshombi (Ghaziabad) had a policy whose premium was Rs. 6486 and his premium amount was debited from my saving bank account. It’s a gross case of negligence and security threat.
I immediately rushed to sector 18, Noida branch and Ms. Kanupriya is handling the matter. She said that the amount will be reversed in next 06 working days.
I had been communicating with the bank people since 27th Dec and no respite so far.
Please reverse the amount at the earliest with no loss in the interest rate on the gross amount present in the saving account.
The respective policy was opened in 2003 and will continue till 2033 and I hope this type of error will not happen and creating mass inconvenience.
Thanks and Regards,
Abhro Sinha
Ph# 9968381100
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