» Business & Finance » Review / complaint: Idea - Phones deactivated | News #299095

Phones deactivated

We have five post paid connections with IDEA, Our phones have been deactivated on a pretext that we haven`t submitted them the new billing adress, even on paying the bills with out fail on time since five years, evry time we call them they say it would be activated in an hour and keep us on hold for more than 40 mins, they never solve the problem but keep saying sorry, we are bugged by their words, some one calls us and tells we are coming to take the documents, none responds, and we call customer care they say we don`t have service of sending our executives, they themselves don`t know what goes in their office, on 21st may they said it would be activated in 2 hours, when we called them on 22nd may after 20 hours they say the same thing, they just keep transffering our calls from executive to other causing loss of bussiness and inconvience, the guys involved in this are Mr. Vamshi, Mr. Rajesh and Mr. Arjun . they just give nice adds on TV but their services are worst

Suman (9848939922)

Company: Idea

Country: India   State: Andhra Pradesh   City: Hyderabad

Category: Business & Finance


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