Idea Cellular Postpaid Service
Highly Charged SMS Charges

Dear Sir,

I am Vivek Rai, from Jalgaon, Maharastra. I want to complain about Idea Cellular Services. Its very pathetic response from customer care. I am facing problem related to SMS charges from last 3 months Jan, Feb & Mar'11.

I am using Idea Postpaid from last 3.5 years. It never happen in past. In the plan which I have on my mobile number 9922030202, the sms charges is .20 paise per sms. But I have been charged Rs. 5 for some SMSs in Jan'11 & Feb'11 & Mar'11.

I informed this to Idea Cellular through mail on thier customer care Ids. But I didn't recieved any revert. I wrote them again but they have not reverted yet.

I can switch to any other service provider now but I want Idea Cellular to clarify this and revert me back the extra charges which they have charged.

I need your support in this. Waiting for your positive revert.

Thanking You.

Regards:

Vivek Kumar Rai

Mob:- 9922030202

Plot No. 60, Mohan Nagar,

Mohadi Road, Jalgaon-425001