Wrong deduction of amount from account balance
yesterday (17 feb'11), ni made a recharge of rs100 & browse net for a very small amount of time, but for this time i charged approx rs80, when i made call to enquire about it nobody from idea customer care was giving me the correct information one person name deepak told me that my balance was deducted for internet browsing, other guy name ankit n shushant told me that no balance deducted from my account but not able to give reason why my balance was showing less than required, when again i called idea customer care then they told that they atre not having details of my account deduction, so i am completely dissatisfied by idea service this issue was repeated several times with my number but never resolved, only refused allways, so i request you to please help me for resolving this issue, if i can raise an FIR regarding this matter then please suggest me because every time idea is having same issue with my account but people are having good relation with idea, so please made a higher step to resolve my issue, i am comlpletely dis-satisfied with idea & also want that this type of issue will not to be faced by any other customer.
0 comments