SBI
Not issuing the non-payment advice for the lost drafts

This is Rupesh kumar, a businessman from bhagalpur (bihar).

i had purchased two drafts from sbi bhagalpur city branch last year, both of which were misplaced by the courier serivce.

I had already informed the draft issuing branch the matter and ask for the stop payment and issuing me the fresh draft of the same amount.

During this i was informed from the bank side that this matter will be solved by the SBI Service branch, Sansad Marg, New Delhi.

I was told that when SBI Service branch issue the non payment advice to the SBI Bhagalpur city branch,

then only the branch will issue me the fresh draft of the same amount.

All this matter is of the july month of last year, and till date i didn't got any solution in the same matter.

Regarding to this, i personally visited the SBI Service Branch, New Delhi, but didn't found any positive solution.

I simply can not understand that is this the way of working of the nations largest bank of india?

Is this the way the bank deals with its customers?

Is there any one who can help me in this matter???