IRCTC
Cancelled ticket redund not received

I have cancelled a E-ticket with PNR no. 2404967925 & transaction ID. 0197674895 on 14/05/10.

Although, IRCTC customer care, Internet Ticketing vide mail dtd.17/05/10, informed that an amount of Rs.4020/ has been credited to HDFC Bank, but till 7th June it was not been credited to my A/c. As desired by them, I have attached a scan copy of the Bank statement to them vide mail on 8th June, 10.

Although, they have sent the auto acknowledgement (Re: IRCTC # 1166979 and IRCTC # 1170306), but nobody is giving any reply to actual position/ details, where they have credited the refund amount i.e. the name of the Bank and its debit card or credit card account, which will enable me to locate/ trace the fund with the respective Bank.

I am also trying very hard to contact them over phone, but all their nos. are continuously busy.

In this situation, I have no other alternative but to approach your goodself to sort out this long pending issue at the earliest.

Thanking you,

P.K.Gangopadhyay