I had an HSBC credit card some 3 yrs back, due lack of proper services and undue late payment charges being levied on my card i stopped using the same within 5-6 months of issue.
I would never get the credit card statement in time, neither through snail mail, email or even SMS. On top of these they would charge me late payment fees. Due to all this i stopped using the card and opted for a StanC card.
I made whatever amount was due in my card and closed the account.
Now after 3 yrs I get phone calls from HSBC's recovery dept. that some Rs. 4000 amount is due in my card and I'll have to make this payment to avoid listing as a defaulter. I have been told that it was actually the closing amount on my card which I had not paid and is now blown into this much amount.
At the time of the issue of the card I was told that this was 'free for life' card and there would be no additional fees at all whatsoever. Even the Terms and Conditions document did not mention of any Closing amount that would be charged in case of Card Closure.
Now the recovery dept. reps are asking me make the settlement with a lesser amount but I dont understand why I should pay anything at all for a service that I am not availing
This is a total RIP OFF on HSBC's part.
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