I, Sucharita Bhowmik wife of, Subimal Bhowmik-Age 51, Resi: H-101 VIP Enclave, Opp to Big Bazaar, Ragunathpur, Kolkata -59 submit the below written complaint on behalf of my husband for the fraud and illegal transfer of money from the salary account of my husband with the ICICI bank at Salt Lake, Kolkota. The details of my complaint are given below.
My husband is working with Areva T&D India Limited having located at A-7, Sector-64, Noida, U.P. and is currently on assignment at CGPL, Mundra, Kutch, Gujarat as Site Project Manager. He has salary account with the ICICI bank, Salt Lake Branch, Kolkata in his name and bearing his account number is A/c no.030501516004.
On 4/1/10 after the withdrawing money from the ATM my husband came to know that fraudulent money transfer has taken place from his A/c no.030501516004 on 2/1/10 and 04/01/10 through net banking by hacking his password and other confidential information.
The illegal access of his account by hacking his passwords and other confidential details of his account took place 4 times on 02/01/10 and each transaction involved a withdrawal of Rs. 25, 000/- and in this fraudulent transfer by hacking on 02/01/010 amounted to Rs. 1, 00, 000 in all the four transaction.
Again the illegal access of his account by hacking took place on 4/1/10 and this time 9 transaction were carried out and during 8 such transaction Rs 25, 000 was withdrawn, one such withdrawal constitute of Rs. Rs. 24, 990 and total amount withdrawn in these 9 transaction was Rs. 2, 24, 990. Due to fraudulent transfer on 02/01/10 and 04/01/10 a total amount of 3, 24, 990 were transferred from his account.
On the knowledge of above mentioned fraud transfers on 04/01/10, my husband tried to access his account through net banking and found it was disabled. After returning from site on 04.01.10, my husband went straight to Bhuj City Police Station and submitted a written application disclosing about the fraud transfer from his account by hacking confidential data relevant for net banking and obtained signatures of the police station incharge officer on the copy. Same has been intimated to ICICI Customer Care, Executive Director & Managing Director through e-mail and requested them to do the needful by restraining the withdrawal of his money by account holders of the beneficiaries account and deposit the same fraudulently transferred amount to my husband’s account.
My husband is not aware or has no knowledge of the beneficiaries account as how they were added and has never met or had any sort of communication with those account holder and does not have any kind of financial or any other social relation with them, they are complete strangers to him. Person accessing his account have hacked and carried out all the activities of transferring money to the beneficiaries account. This is a well planned conspiracy to hack the account through net banking and a team is working to implement this conspiracy and involvement of an insider from the bank cannot be ruled out.
On 5.01.10, ICICI responded and assured that beneficiaries account will be locked and a verbal assurance was given but when my husband asked for written reply or confirmation through e-mail, no steps were taken by the bank and till date no such information has been furnished to him regarding the freezing of the account in which the money was transferred either through e-mail or in writing. Hence a larger conspiracy to rob the customer’s hard earned money cannot be ruled out. As advised by the ICICI bank a written application has already been submitted with the police at Bhuj- Kutch, Gujarat and an FIR is being launched with your police station as it has the jurisdiction where the branch in which my husband has his account is located and details of it are furnished at the very start of my complaint. As per banks instruction the cyber crime cell of all locations which can investigate the threads of this fraud has been intimated by the e-mail. Accordingly, Cyber Crime Cell Gujarat, Cyber Crime Cell Mumbai and Cyber Crime Cell Delhi have been intimated over e-mail to take up needful at their respective end as some of the beneficiaries accounts are of Mumbai and Allahabad.
0 comments