IOB
Extra amount debited which i have not performed

Dear Sir,

I am consumer of IOB, Sastra university branch, Thanjavur, Tamilnadu. I perfomed a transaction of Rs 5000 on 17 February from Punjab national bank ATM, located at Lalbazar Branch. Trimulgherry, Secunderabad, Andhra Pradesh. Then i got a slip with transaction number 5515

with a message 'TRANSACTION DECLINED' but I DINT GET ANY MONEY.So i again made a transaction of Rs.5000.00 then i got Rs.5000 with transaction number 5516.But an additional transaction of Rs.5000 was also made by the ATM, which I have'nt performed.

I gave a complaint at IOB sastra university Thanjavur, Tamilnadu on 22 feb. So the bank officials said to come after 12days.

Today is march 15th but i dint get my money back into my account.

So it is humble request to you to please give me recovery of Rs. 5, 000.00 which was extra debited from my account, as soon as possible.

I will be very Thankful to you