Hello sir,
Due to frequent calls given by sale team somehow, I have taken Kotak smart advantage plan, My policy no.01785417 from kotak life insurance last year, For this year, They have send a collection person one month prior to the due date i.e. oct for nov due for collecting the cheque. i gave the post date cheque for 30.11.2010 to C.saravanan mobile no.9092059548, still now it is not presented. Most Probabily every day i am getting call from kotak asking for delay payment and i am repeating the whole story to everyone that i have given a cheque long before and i am getting the same anwser like a recorded statment" will trace the cheque and call you with full detail" but no updated information later and next day again they will call and ask for reason for the payment. it is really intollerable
Meanwhile i contact one sale manger to sort this issue, still he is also not responding for it. Today from kotak customer care they are asking to issue stop payment but they are not ready to bare the stop payment charges and i am also worried about my unit allotment, sure they will deduct some charge for late relisation though it is there default. The company is not ready to loose not even a singly penny, we the individual customer are forced to loose both money, time and health, this is why i ever go to these kind of Private investments.
can somebody help me in solving this issue, They should really compensate me for there carelessness by any means. i am worried just in the second year itself there is a heatic problem with kotak and how i am going to go with them for 15 year.
regards,
Nirmala.
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