My nephew Das PT had a LIC policy No.775135990 for Rs.50000/-, taken through LIC Agent Suryanarayanan code 02680799, on 15-09. Development Officer Dilip Code 0008377, at LIC Br. Kunnamkulam, Kerala State. My sister Leela P T and the nominee used to pay the qtrly premium of Rs.776/- through the same agent. He comes to their house, in the village Koottanadu, Palghat Dist, Kerala state and collects the premium amount. He gives the receipts as and when he likes, by telling my sister that he paid the money and forgot to bring the receipt, next time will bring.. He collected the premiums for 06/09, 09/09 and 12/09, but did not pay it to the LIC KUNNAMKULAM Branch, Kerala State. All the time as usual he bluffed my sister by telling receipt forgtten.
Finaly the policy was lapsed from 03. My nephew died in the hospital suddenly due to accute stomache, just after one day of admission on 22-01.. The agent came to their house after his death and told my sister, he has paid all the premiums, and now give a letter to the Br. Mannager, Kunnamkulam to pay her the paid up money of the above policy, and dictacted one draft letter for that, she being the nominee. At this stage only we the brothers came to know all these cheatings by the LIC agent mentioned above. We called him and discussed the entire game played by him and told him that we now want Our sister to get the policy amount of Rs.50000/ plus acrued bonus. The policy was lapsed because of non-payment of premium by the agent after collecting money from our sister.. He cooly agreed to pay us the policy amount less surrender value due. The due was obtained on IVRS from LIC, by considering that the policy is alive. Surrender value. rs. 18804/- Amount due had the policy been alive Rs.57779/-. The agent agreed to pay Rs.38975/ and issued a cheque for the same amount datyed 20-03, and told us to deposit the cheque only after informing him to ensure sufficient fund in the account. In between he paid Rs.10000/- by cash also, so balance only to be paid to us. Since then he is dodging us and not paying the balance amount or depositing the amount in the bank so that we can get the cheque cleared.
This is how the LIC agent cheat the village women with less knowledge of LIC and its benifits. Can the LIC now do anything to get my sister the balance of money from the LIC Agent. Can LIC take any action against the Agent for cheating the customer and bringing bad name to LIC Of India as a whole. This help will be to avoid our taking Criminal case against the agent for cheating and mistrust, if the cheque deposited and bounces.
Will LIC of India advise on this or can they take acton against such agents by stopping their monthly commission on policies and divert those money to my sister till the entire amount is recovered from the LIC Agent.
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