I have a saving bank account with ABN AMRO with the account number 1198049. On 06/01/10 I had made two electronic transfers to two different accounts with amounts 20000 and 6600. Becuase of some server fault the amount got debitted twice in each case but it had generated only one Transaction Receipt for 20000 and another of 6600. I had also tried to lodge a complaint with the customer support of ABN AMRO regarding this but I was denied and asked to wait for 48 hours for the transfers to take place which eventually happened and the receiving parties/accounts got the double amounts.
But the trouble does not ends here. ABN AMRO statrted the process of Crediting the amount which got transfered by mistake, to my account and in the transition the sum of 20000 shows debited with the receipient account and it has still not shown in the avialbale balance in my account. My approach to the Customer support is of no use as I am always asked to wait for 24/48 hours etc.
0 comments