At the offset we have been using the ABN AMRO credit card for the past 3 years. The credit number being ****-****-****-****
I have been regularly paying the minimum outstanding fee without fail up to date. Recently, your customer care associate called me up regarding the upgradation of the new ABN-AMRO gold card. I asked him several times whether is there any hidden charges for this upgrade, but he told me that there is no hidden charges for this gold card upgrade.
But when i received this card on 26/12/09 (Saturday) i called up the customer card again to activate the new card. But he informed me that i will be charged Rs.2000 in order to activiate this new card
The reason for me to write this mail is to inform you that I'm really dissatisfied with the wrong information thats been given to the customers about this card upgrade's hidden charges
I'm very mush satisfied with the current card that im using right now so I have enclosed the newly sent Gold card back to your bank
Regards,
A UNSATISFIED CUSTOMER
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