Hi,
I applied a credit card from SBI in the month of september. After all the necessary documentation and verification, I got a message from SBI saying I will not get a credit card as I am already a member of SBI credit card.
As a matter of fact, I used SBI card in the year Nov to Nov. I already requested to close the account as it was linked to my fixed deposit.
I got a letter from SBI credit card dated 15/11 from Amit Karla (Manager- Customer Services) stating that my account has been closed. The account number is 0004006676170141231, details of fixed deposit TDR#3096620256.
I got a written letter from SBI credit card that my application is rejected as I am already using a credit card and as per policy SBI cannot provide me with another credit card.
I called SBI customer services and got the information that I am not using any card and my previous account has been closed.
I was requested to apply again. After two months from the incident I applied again, application number#1533160000932, and guess what I got the same response saying that I am still a valued customer of SBI credit card and hence my application has been rejected as the bank cannot give me another credit card.
SBI is paying a prank with me. If the account has already been closed, how can I be still a customer of SBI credit card? This is totally fraud. Since Nov I did not make any transaction as the card is already been destroyed. If anyone someone can access the account then the next time SBI will send me a bill saying that I have to pay.
This is totally fraud and I want immeditate action to be taken against SBI. If all the documentations were correct then SBI should issue me a credit cartd as fast as possible and for this time I will not provide any documents.
I never espected this type of fraud from SBI credit card. I been a customer of HDFC credit card since 2 years and I never faced any challenges from it.
Hope to hear from SBI credit card with proper information.
Regards,
MD Arif
9062376247/ 9831983614
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