I am Manish Bansal from Mohali. I purchased a OGeneral AC from Surendra Visions on 17-May through Bajaj Finserv Lending (as loan).
The amount of AC was 30000 rs. As a Bajaj Finserv policy, they offered a 12 installments of 2500 rs.each at 0% interst, in which 4 installments in
advance and rest monthly. I paid 4 installments at that time (10000 rs.). Rest 20000 rs. in 8 months of 2500rs.installment.
In start of January two EMI's were left. They deduct amount on date 5th of every month. On date 2nd jan i paid the the full amount 5000rs. through their website (customer login) as they mention the advance payment option (Transaction Reference Number: MHDF2886719663).
But today 5jan they deduct 2500rs from my bank account as a already paid the amount. Please refund my amount otherwise i will take a legel action against them. they do not provide any customer care number so that i could talk to them directly.
The loan details are as follows and attached some documents which clarifies the loan details.
Loan a/c Number:4240CD00073720
Please look into this matter and resolve it.
Regards
Manish Bansal
9417496423
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