Hi,
I bought an Airtel 3g datacard and charged it for Rs.675 - flexishield plan - (1.25GB and flexibility after that) after 9 days it said no balance and you have to recharge - I hardly used interned and did not download anything.
After which I recharged it for 450 and for my dismay it finished in one week. Worst of all is a 200 Rs recharge after that which finished in 2 day!!! I have been using broadband since past 9 years and i very well know the usage pattern and the time frame.
Also, when I ask the customer care the usage pattern- they have no clue how to answer me. And to find balance - the idea given by customer care is that remove the SIM from datacard, put it in mobile and see!!! how can Airtel be so insane?
I appreciate the quality of internet and the speed, but how can Airtel be so bad with their service? Now I am planning to stop using my 3g datacard and will advice my fellow friends who bought the same on my advice.
Regards
Rishi
81978 20001
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