Inconsumercomplaints.com » Business & Finance » Review / complaint: HDFC BANK Netnanking - HDFC Support & Grievance Redressal failed to provide solution for 3 months | News #6287

HDFC BANK Netnanking
HDFC Support & 'Grievance Redressal' failed to provide solution for 3 months

My netbanking was disabled in december and since then i am struggling to have it enabled.

1) i have been asked to send hand written application to the branch - done 3 times

2) then another representative PARAG AGARWAL came up with another process of filling eAGE form

3) Then 'Grievance Redressal' to follow NRI route.

4) Meanwhile PARAG AGARWAL suggested that htey are still working on my request.

It's been 3 months and i am still struggling...

Error Encountered:

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Your online access has been disabled.

Problem:

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There's some problem with my online banking (it says access disabled). This has happened first time in 12 years of association with HDFC Bank. I am on business visit to Glasgow and my hdfc debit card is in London therefore i cannot reset my online access using debit card


Company: HDFC BANK Netnanking

Country: India

Category: Business & Finance

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