Espected authorities,
my name is kailash ramrakhyani and i have using airtel number 9660395503. i have a complain against airtel telecommunication about unauthorized charges the detail is here
i have recieved a messege on 28/06 that described you have been charged rs. 99 for java games. than i called customer care executive named amol.he told me in abusive language and told that they can do anything about that and he activated 4 more services on my number and detect 233 rs again than i called again customer care excutive named yogendra and i told him everyting and i told also that i want to talk nodal officer than he connect the call to senior supervisor mr. mithilesh than he gave me a number of nodal officer and send my request to company and refrence id is CHTWC30628766168
than i called nodal officer on 29/06 named nidhi and she told me that i forward your request to company and request id is cbnra30629258217 she promised me that they give solution and refund my money till 01/07.
even i recieved about 5 messeges from company that described""your service number cbnra30629258217 has been resolved" but problem is not solved and my money is also not refund.
now today 05/07 i hv recieved one message that"your games club subsciption is active at rs 5 per day"
i have detected total rs. 332 and i have recieved refund only 135 rs.means totl sum of 197 is still due and company didnt gave any description about that.
please give me solution for this problem.
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