Inconsumercomplaints.com » Business & Finance » Review / complaint: ICICI Bank - Harassment and inconvenience caused by ICICI Bank! | News #7378

ICICI Bank
Harassment and inconvenience caused by ICICI Bank!

This compliant I would like to aware all the consumer applied for the credit card with ICICI Bank. This is the incidence happened with me. And I want to Share with you all.

1. I December I received the call from ICICI Bank branch stating that I will get the free credit card from there bank because I had home loan from ICICI Bank and I regularly paid all the installment in time. After continuously receiving the call 3/4 days. I agree to fill up the form. Then the caller said the company representative will come and fill up the form & collect the document. But fortunately the representative not turns up to me to fill up the form. Then one day I meet an agent of the ICICI bank dealing with the credit card. I fill up the complete form and submitted all supporting documents.

In supporting document I submitted Electricity Bill for residence proof, pan card Photo ID Proof, My ICICI bank transaction slip for further verification but after submission of the entire document they rejected my application form because of some confidential reason. As per the manager’s explanation.

2. Then in the month of February I again I applied for the credit card in this month also I received the call from the bank itself and this time I am able to meet the company representative. Again I fill up the form this time company representative told me that your all document verification is already done. You received the call from the company itself so you need not to submit all the document but till I have given him all supporting document required ie PAN card Xerox, electricity bill Xerox, and salary slip Xerox. This time also the company rejected my application again for the confidential report. These are the two incidences happened with me. I want told you that both the time I applied after getting the calls from the bank itself. Then also in first application the I am able to know that the bank was not able to cross check the my residential address though I had given my ICICI bank transaction slip (which means that I had the saving account with the ICICI bank. Though the address is same for the application and the saving account.)

With all this thing I am not able to know If the bank is not giving the credit card to the consumer like me then why they harassed the consumer by making the call and saying that They are eligible for the credit card. This I am writing now because again I received the call from bank itself for the free credit card.


Company: ICICI Bank

Country: India

Category: Business & Finance

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