I am a prepaid customer of Airtel services since the last 4 years. There have been many instances where an additional service was started without my knowledge & later on charged for it. Recently i have faced a similar situation and was forcefully charged for the service which I had never selected. On interrogation I was not explained in detail regarding it and in turn i was treated rudely buy the call centre executive.
I have the reference of the services & the call made to stop it.
Service id= ITW.Sizzling. Celebs_AD-54321.
cal reference= COVWC20328515116-Airtel IMO.
This took place on 28 March.
Please let me know if this is enough information to taje action or give feedback to the company.
My name- Mithun
cell no- 9892876646.
Thanks.
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