Airtel Prepaid
Need money back

Dear Sir,

I am having a prepaid connection no-9938773500, using my blackberry. I was trying to enable my gprs in my blackberry. so i followed the procedure by sending sms and i got deduct 98 rupees before i got the setting to activate gprs. when i asked the customer care, they say the gprs cant be enable in a blackberry. so now i want my 98 rupees back in my balance. I called upto 198 their complaint number and they say its not possible now and afterward they dont even pickup my call. Need a strong action against this. Its not about 98 rupees its about service to customer.

Thanks

Amit