Reference -Policy no. 02333922
Subject- Cancellation of Policy as the same was given to me
by adopting fraudulent means and unethical business
tactics.
You are requested to kindly cancel the above policy immediately and refund the amount of premium paid by me. The reasons for cancellation is that the policy was given to me by adopting fraudulent means and unethical business tactics.
One, Mr Deepak Aggarwal (9953031949) phoned me and stated that he is speaking from Kotak Mahindra Bank, New delhi and if I have any requirement of personal loan. On affirmation he got the application No. KP 1993659 signed by me in july at my residence through their Field Executive - Mr. Manoj Sharma. Mr Deepak informed me that I am eligible for loan provided I take an Insurance Policy from Kotak by paying one time premium of Rs.10, 000/- which will be refunded to me after one year, just to secure the loan. The cheque was collected from my residence by Mr Manoj Sharma.
When no loan was released I talked to him (Deepak aggarwal) then he requested me to talk to his senior -Mr Dilip (M- 9212250481). Mr Dilip assured me that the loan will be released shortlyand requested me to send some documents. I submitted the above documents to him at the following address:-
Mohindra Old Mutual Life Insurance Ltd
7th Floor, Amba Deep Building,
Barakhamba Road
New Delhi-110001
Thereafter he switched off his Mobile. Then I talked to him through his receptionist Ms. Priya (M – 9212257356). When I indicated that I will file FIR against him and a complaint with Insurance Ambudsman, then he disclosed that he is not from Kotak but he is associate of Kotak.
Mr Dilip and Mr Deepak Aggarwal have impersonated as employees of Kotak Mahindra bank and thereby committed a criminal offense.
You may be aware that the master is liable for the acts of his servant and hence you are equally liable as you have appointed unscrupulous persons as your associates.
Such persons are not only spoiling the reputation of your company but also creating public anger against you and as such you are loosing business instead of getting the same in this most competitive field. It may not be out of place to mention that the Policies / Business obtained through fraudulent means are never long lasting - you will never get further installments of premiums. I may also mention that no medical examination was conducted.
You are requested to look into the matter and refund the amount of premium paid by me immediately and in any case within 15 days from the date of this mail failing with I shall be constrained to file a complaint with the Insurance Ombudsman besides filing FIR against the culprits.
R.K.Nalwa
M-9811168616
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