TO,
THE MANAGER,
ANDHRA BANK
HYDERABAD.
SIR,
I V.NARSHIMA MURTHY BEARING ANDHRA BANK, B.N.REDDY A/C NO : 11210025023931
WENT TO DRAW AMOUNT AT PHASE IV OF VANASTHALIPURAM BRANCH, ANDHRA BANK.
I INSERTED MY ATM CARD TO DRAW RS, 4000/-, WHEN I TYPED MY PIN NO, THEN THE ATM SCREEN HAD GOT SHAKING
AND AFTER A FEW SECONDS, MY ATM CARD AND RECEIPT CAME OUT, BUT THE MONEY HAD NOT COME.
BUT IT GOT THE MONEY DEDUCTED FROM MY ACCOUNT.
WHEN I SAW THE RECEIPT, THERE WAS ONE MOBILE NO IN IT (9492695515)
I WAS CONFUSED WHY THAT NUMBER CAME ON MY RECEIPT WITHOUT DRAWING THE CASH FROM ATM
ATM TRANSACTION NO WAS (002908572076) AT 5:29 PM, ON 2/1.
I HAD GIVEN A COMPLAINT ON 3/1 MONDAY IN B.N.REDDY BRACH, THEY TOLD TO SOLVE THE PROBLEM IN 15 DAYS
THE COMPLAINT NO : (1121000127).
BUT WHEN I CONTACTED TODAY, THEY ARE TELLING IRESSPONSSIBLE ANSWERS, IN CARELESS MANNER.
FIRST OF ALL TELL UR EMPLOYEES HOW TO BEHAVE WITH THE CONSUMERS, WITHOUT US THERE IS NO BUSSINESS FOR U.
SO, PLEASE KINDLY TAKE THE ACTION ON THIS COMPLAINT IMMEDIATELY
AND SEE THAT THE MONEY IS BACK TO
MY ACCOUNT AND OBLIGE.
THANKING U
YOUR SINCERELY
V.NARASHIMHA MURTHY
(9700330653)
, TO,
THE MANAGER,
HEAD OFFICE,
HYDERABAD.
SIR,
I WENT TO THE B.N.REDDY ANDHRA BANK BRANCH WHERE MY ACCOUNT IS, BUT THERE THE STAFF
INCLUDING THE MANAGER IS TELLING THAT HE DONT KNOW ANYTHING,
PLEASE LOOK INTO THE MATTER OR ELSE I WILL GO TO THE CONSUMER COURT ON UR B.N.REDDY BRANCH STAFF.
SO, KINDLY GIVE STRICT INSTURCTIONS TO UR STAFF AND RESOLVE THE PROBLEM AT THE EARLIEST AND OBLIGE
(9700330653)
0 comments