Madam,
1. Please refer to my complaint regarding refund of deposit in respect of Club Membership No. 1612683.
2. As informed by you, Ms Rimpy (Member Relation) did contact me, but the reply remained unsatisfactory. She insisted that since I have opted out of membership after 10 days therefore I am not eligible for refund. My submission is that during long interaction with your representative, he representative has convinced me that I can opt out of the membership at any point of time and refund will be made within 30 days. Now, it is more than 06 months and I am still waiting for the refund.
3. May I request you to intervene and refund Rs 36800/- .
Yours sincerely,
(Ms Sanju)
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