This is with regards to disappointing service for home delivery from Pizza Hut Bangalore Customer Care/Airport Road Branch/Indiranagar Branch.
Order No. 740
Date 12/15
From Mobile No. 9535300225
I have placed an order for crown pizza at 9:03 p.m. date 12/15 & it was suppose to be delivered at 9:30 p.m. but after calling so many times after the delivery time was passed by 20 minutes.
Customer care executive end up giving lame excuses and transferring the call from one center to other, but at last order was not delivered & my last call which was done 8th time got abruptly disconnected. I have spent around 50 rupees as call charges to get the pizza delivered.
This is very shameful for such a brand to tolerate & keep such untrained staff who could not mange to deliver one pizza after customer calling so many times.
Request for the strict action against this & compensate my call charges. Hope i will never order pizza from pizza hut unless until I am compensated accordingly as it has turn to be embarrassing incident for me in friend of my guest. I have to request my guest to go without having dinner & I have to compromise to sleep empty stomach due to no option left out due to irresponsible pizza hut representative at 11:00 a.m. at night.
Note: - Head office number was not reachable & website is also very slow due to problem has occurred in place.
Regards,
Taufeeq
91 9535300225
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