Hi,
My vehicle registration number is HR 07 G 3789, Its Pulsar 150 DTSI, Purchased on 21/03.
Its been serviced by authorized bajaj service stations only. From the Past 6 years, it was been serviced at my home town, Kurukshetra (pin 136118), Haryana, by Shri Krishna Bajaj.
There was not any problem.
But from the day i moved to Bangalore, I have been going to Khivraj Bajaj, Indiranagar (Bangalore-38). The pas 5 months are like a HELL for me. A big nightmare.
The Khivraj Bajaj is just good for Changing Oils everytime you go there, and make you pay for it.
There are 3 major troubles I am facing.
1. Shocker Replaced (April or May): The changed my bike shockers, coz my mud guard was touching the rear tyre, whenever bike pass through some bump or speed breaker.
Guess What, after changing the shockers, the problem is still there, when pillion rider sits with me. The refuse to change the shocks again, because, they said, the warranty covers for leaking of shockers only. And i am still struggling with that problem. (Spent around 2500/- Rs, including Service at that time)
2. Chain noise: There was some chain noise, they did nothing, but greased the chain, and chain still produces noise. Finally keeping bike for a day with them, they change the oil & battery, but chain problem is still there.
3. Bike getting off (No power, Engine stucks @ 0 RPM): After every 2-3 Kms my bike was getting off, they keep the bike, said service also required, Change the damn oil again. This time Change my CHAIN SPROCKET TOO. Keep the bike for 2 days, returned me, saying they have done all test drives, its fine now.
Bill costing 1600/- this time.
I took my bike, guess what, when i saw the meter reading, it was moved just 100 mtrs (and the petrol in reserve, though i filled the petrol for 200/- that morning only). I drove the bike, and the same problem. My bike lost all the power after 3-4 Kms again.
Dragged the bike, but by that time the service station was closed. And In that 2-3 Kms, the CHAIN NOISE IS STILL THERE, Even after changing the whole chain sprocket kit.
I am not a fool, spending my time in getting the bike services, and that too twice every time. Its been real pain now.
They refused to give a complaint register, instead gave me a feedback form, which was not having any Name of service center. I am sure, that is going to be torn away and thrown.
The Khivraj Bajaj is a mere disappointment, and if i did not get response to my complaints, I am definitely going to court this time.
Sorry to say, but bajaj is just loosing the race, getting probiking to india will be a waste, as the mechanics are not even trained to service a 150 CC bike, i wonder what they are going to do with 250 CC ninja.
Reference Number with telephonic complaint: CR-51379.
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