I booked a courier to be delivered at cannaught place Delhi, with blazeflash courier, Srinagar branch, on 16th of may 12. I was told the courier will be delivered by 18th may. The parcel contained 3items a greeting card, a bracelet and a pendant, a total cost of about Rs700. At the time of booking, they didn't ask for the details of the contents and gave me receipt of Rs40 for delivery charges. They delivered the courier on 19th may but my parcel envelope was torn and the bracelet and pendant were missing. The only content greeting card was Stapled with envelope and a cello tape was stuck covering it. The person, to whom the parcel was named, refused to receive a torn parcel. Rhe talked to the branch manager about it and the manager told that it was solely the fault of booking agency n I can claim. But I think that it is simply the violation of my privacy and trust. I want the price of my parcel back and also want to teach them a lesson. Please help.
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