Sub: Booking Of Skoda Fabia – Ambient (Petrol)
Ref: Dated 15th Sept.’ 2010
Torque Automotive Pvt. Ltd., Ahmedabad
Dear Sir,
Please refer to my above mentioned booking of the new version of Skoda Fabia.
At the time of booking, I was expressly told that I will be getting the delivery of the car,
on 3rd November. In fact I was promised the delivery much before but since I wanted to GIFT the car to my daughter on her Birthday. I volunteered to get the same on the specified date.
Now suddenly the dealer’s representative calls up to say that I will not get the car by that date. This is extremely unfair and unreasonable on the part of a MNC like yours. Please note that this call and information of not getting the vehicle on the desired day has caused immense and undue Stress to me. I seek your intervention in this matter and to assure that I get the car on the specified date ONLY since I have completed formalities required by your dealer, well in advance and with sufficient time gap.
Please note that not giving the delivery on time as promised tantamount to breach of promise and I will be forced to explore different remedies available to me for the stress and other emotional damages suffered by me due to the high handedness of your Dealers staff.
It is also the subject matter of investigation as to whom and at what premium such cars are being diverted if that is the case.
I am sure your intervention in this matter will save us both the trouble to go thru such unpleasantness and it will definitely help me in having the pleasure of seeing the smile and happiness on my daughter’s face on her birthday.
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