BPCL LPG Agency- Mahalaxmi Enterprises, Indiranagar, Bangalore
Horrensoud Delay in Refill Deliveries

Dear sir,

Sub: chronic delay in LPG cylinder refill deliveries

The Agency Mahalaxmi Enterprises, have chronic records of sorts of NEVER delivering a refill gas cylinder request. Standard delay of 15days are very normal for the agency even with persistent followup both face-to-face & on phones (if you ever managed to catch them on it, they generally keep receiver holder aside & all the four numbers always engaged/out of reach/out of order/ all lines to this route are busy)..

Request the concerned authorities evolve a mechanism to capture the service delivery lead time & inculcate some professionalism & attitude of customer service.